A: Headsets for telephones come in various types with RJ, QD, or USB connections. If it has an RJ connection, it plugs directly into the phone. For a QD connection, a separate connection cable (sold separately) is needed to link the headset to the phone. The specific cable required depends on the phone's brand and model. Most headset brands offer cables that are compatible with a wide range of phones, but it's essential to confirm compatibility. Additionally, some IP phone models feature a USB port, allowing you to use the same headset as you would with a PC.
A: The compatibility of your wireless headset with your mobile phone depends on the specific headset and phone systems in use. Typically, office headsets operate on DECT 6.0 technology rather than Bluetooth, making it unlikely that you can use the same headset with your mobile phone while on the go.
A: UC Headsets, which stands for "Unified Communications" headsets, are optimised for use with a variety of softphone applications. They are fully compatible with most softphones, including Microsoft applications, and provide added functionality such as remote call control. UC headsets offer greater flexibility, allowing users to easily switch between applications and connect to multiple devices. They are recommended for people who regularly use a variety of softphone applications during their workweek. On the other hand, MS (Microsoft) Headsets are specifically optimised for use with Microsoft applications, including Microsoft Teams and its predecessors such as Skype for Business and Microsoft Lync. These headsets are automatically configured as the default audio device for Microsoft applications when plugged in, providing a convenient plug-and-play experience. They often come with dedicated call control buttons for quick access to Microsoft Teams functions, making them more desirable for day-to-day Teams users.
A: Monaural headset (also referred to as Mono) has one earpiece through which you listen to your calls. This type of headset allows you to stay aware of your surroundings while talking. A binaural headset (also referred to as Stereo) has two earpieces, like traditional headphones. This type of headset is suitable for people who like to focus all their attention on their calls.
A: Noise cancelling headsets (ANC) filter background noise, making your voice clearer to the person on the other end of the phone, regardless of the environment you are in. If you work in a large or noisy office, a noise-cancelling microphone will ensure you are heard, rather than the background noise.
A: If you take most of your calls at your desk and want the most dependable call quality possible, a corded headset is the best choice. However, if you want to be free to move around or prefer your workspace to be wire-free and still benefit from great audio, a wireless headset will be a worthwhile investment. The range of a wireless headset can be up to 500 feet, but this distance may vary depending on the specifications of your headset.
A: Yes, but in order to activate this feature, you'll need a Handset Lifter or Electronic Hook Switch cable (sold separately). It's a common mistake thinking a wireless headset for your office phone allows remote answering, but without adding either one of these accessories, you won't be able to answer calls away from the phone.