The main differences between MS Headsets and UC Headsets lie in their compatibility with different softphone applications and devices.
UC Headsets, which stands for "Unified Communications" headsets, are optimized for use with a variety of softphone applications. They are fully compatible with most softphones, including Microsoft applications, and provide added functionality such as remote call control. UC headsets offer greater flexibility, allowing users to easily switch between applications and connect to multiple devices. They are recommended for people who regularly use a variety of softphone applications during their workweek.
On the other hand, MS (Microsoft) Headsets are specifically optimized for use with Microsoft applications, including Microsoft Teams and its predecessors such as Skype for Business and Microsoft Lync. These headsets are automatically configured as the default audio device for Microsoft applications when plugged in, providing a convenient plug-and-play experience. They often come with dedicated call control buttons for quick access to Microsoft Teams functions, making them more desirable for day-to-day Teams users.
When it comes to telling MS and UC Headsets apart, manufacturers often indicate this in the product name and part number. For example, Jabra uses "UC" or "MS Teams" in the product name, and there may be a subtle difference in the product part number. Plantronics (Poly) headsets usually have a "-UC" or "-M" after the product name to indicate the version.
In summary, UC Headsets offer greater flexibility and compatibility with various softphone applications, while MS Headsets are specifically tailored for Microsoft applications with convenient plug-and-play features and dedicated call control buttons. Ultimately, the choice between UC and MS Headsets depends on the user's primary use case and preferred features.
MS Headsets- Certified for MS Teams
- Join Teams meetings with shortcuts
- Answer Teams calls via your headset
UC Headsets
- Works on All Devices
- Best for Softphones
- Compatible with MS Teams but not Certified
Which option is right for you?
UC Headset vs MS Headset Selection Guide When comparing the features of UC and MS headsets, the distinctions are minimal, and they often come with similar price tags. The decision on which headset to purchase hinges on your intended daily usage. Should your primary use be for Microsoft Teams or Skype for Business, opting for a MS headset is a straightforward decision. On the other hand, if your usage is uncertain or you anticipate using the headset across various platforms, selecting the UC headset is advisable.